Beerfarm Events Privacy Policy



Beerfarm is committed to protecting your privacy when you attend our events at our brewery in Metricup. This Privacy Policy explains how we collect, use, and protect your personal information when you purchase event tickets through our third-party ticketing provider, Flicket.



1. Collection of Personal Information



When you purchase tickets for Beerfarm events using Flicket, the following information may be collected:



Name



Contact details (email address, phone number)



Payment details (processed securely via Flicket)



Ticket purchase history



This information is collected directly by Flicket on our behalf to process ticket sales and manage entry to Beerfarm events.



2. Use of Personal Information



Beerfarm may use the information provided through Flicket to:



Confirm and manage your ticket purchase



Communicate event details, updates, or cancellations



Provide customer service and respond to enquiries



Improve the delivery and experience of Beerfarm events



3. Sharing of Information



With Flicket: Your personal information is shared with Flicket solely for the purpose of processing and managing ticket sales. Flicket has its own privacy policy, which we encourage you to review.



With Beerfarm: We receive customer details necessary for event operations, but we do not store or process payment information.



We will not sell, rent, or disclose your personal information to other third parties unless required by law.



4. Data Security



Beerfarm and Flicket take reasonable steps to protect your information from misuse, loss, or unauthorised access. Payment details are encrypted and securely handled by Flicket’s payment processors.



5. Marketing Communications



If you choose to opt in, Beerfarm may use your contact details to share information about upcoming events, new products, or promotions. You may unsubscribe from these communications at any time.



6. Your Rights



You have the right to access, update, or request deletion of the personal information we hold about you. For enquiries regarding your ticket purchase information, please contact Flicket directly. For Beerfarm-related enquiries, you can contact us at:

📧 events@beerfarm.com.au



7. Changes to this Policy



Beerfarm may update this Privacy Policy from time to time. The most recent version will always be available on our website.